Don’t use Ontrac for shipping

I recently had a package sent overnight to me via Ontrac. The first day they attempted to deliver the package, they couldn’t find my address (a clearly marked commercial mail receiving service). The second day they attempted to deliver, they decided to deliver to a college dorm down the street. It was only by chance that the dorm mail room found my contact info and called me to pick up the package.

I’ve never had any trouble like this with my mail service before. Don’t use Ontrac.

Comments

  1. OnTrac Rob wrote:

    Hello,

    My name is Rob and I work for OnTrac. Would you mind sharing the OnTrac tracking number with me, please? I’d like to look at the details of your delivery.

    Thanks,
    Rob
    rob@ontrac.com

    Posted 17 Jun 2010 at 10:28 PM

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